About a year ago my organization embarked on journey to modernize. Recognizing that many of the best ideas for organizational improvement probably resided in the workforce not the board room, we began soliciting ideas from throughout the firm.
During a town hall meeting I appealed to newer employees who may have ideas from other organizations they have worked in, to younger employees who may have ideas based on exposure to new technology or ideas from school, and to our more experienced employees who have observed the organization over the years and probably have some insightful observations that could help us modernize. The seasoned employees also understand the bureaucratic systems and processes better than anyone and can help us avoid pitfalls as we move forward.
I got some criticism for that approach.